Importance of Communication Skills Essay

Importance of Communication Skills Essay Communication is very important for all beings. Animals and humans, alike, use their own separate languages to communicate with one another, because no one can survive without communicating. Communication skills are a part of the spoken and written language. These are the extra factors, which complete a communication process. Communication refers to the exchange of thoughts and ideas with the intention of conveying information. Communication is a two way street that includes vocalization as well as gesticulation. The purpose of communication is to convey ones beliefs, ideas, thoughts or needs with clarity so as to reach a consensus or a mutually acceptable solution. The importance of communication skills cannot be underestimated. It has been known, that long before when language was yet to be invented, people used hand gestures, body language etc to converse with one another. Good communication skills are necessary in all walks of life. The lack of effective communication skills has a negative impact on the personal as well as professional life of a person. Good communication skills are a prerequisite for professionals, in all walks of life. For example: Ineffective communication, rather than incompetence, precludes the doctor from conveying to the patient that the former has the best interests of the patient in mind. For instance, a doctor may be knowledgeable and may have considerable expertise in his area of work. However, a patient may feel neglected or ignored if the doctor is not particularly good at communicating. The disillusioned patient may also consider getting a second opinion. A simple miscommunication, especially when a one is ill, makes one feel awful. A good health care provider, who is able to put patients at ease with a few comforting gestures and words, will definitely be an asset to any hospital. A teacher, who is able to communicate well with students, can inspire them to learn and participate in class. Workplace communication can be improved by participating in a facilitated workshop. A workshop facilitator needs to be able to communicate. Without effective communication, even the goal of workshop facilitation cannot be realized. The facilitator needs to be able to identity dormant participants and encourage them to come forth with their views without seeming overly patronizing. All this is impossible unless the facilitator has astounding communication abilities coupled with a natural empathy towards fellow beings. Good communication skills are an invaluable asset to a sales person also, since he/she is entrusted with the task of convincing the prospective buyer about the wisdom of investing in a product. This is done by assessing the needs of the buyer and suggesting a product that would meet the buyers requirements. The product may offer a vast array of easy to use features that would definitely help in improving the quality of life of the user. Who is better to convince the buyer, about the multitude of features that the product has to offer, than a salesperson with a flair for words! While the importance of verbal communication cannot be underestimated, one cannot do away or ignore written communication. A simple billboard, carrying a well written message, manages to hold our attention at a crossing. Authors have been mesmerizing voracious readers by the power of their words. The enthralled reader flips through the pages, reading well into the night, without giving much thought to the mode of communication. The above examples would have clearly illustrated the importance of communication skills. Communication does not refer only to articulating words. Using sign language and the sense of touch to express and feel are also important modes of communication. Ultimately, communication should be effective. As long as there is clarity in communication, the goal of communication will be accomplished. There are several ways, through which a person, can enhance their communication skills. And people require these extra methods, to grow and improve their existing language. Some techniques are that, People can attend workshops, or they can read about the topic. Certain authors have come up with self help books, which make the task of understanding the concept very simple. And people, can practice, skills like writing etc. This will allow them to improve their written language and communication skills. Communication skills are a required for maintaining relationships also. When with friends and relatives, good communication skills are needed to avoid confusion, miss-communication and fights etc So, effective communication skills are very important, for sustaining in the society. Most people judge another person on the basis of his/her body language and form an opinion based on their perception. Hence, effective communication skills are as important to humans as, growling is to a dog, to communicate and express himself. What the spoken language fails to express ,that is easily expressed with certain hand and facial gestures. IMPORTANCE OF COMMUNICATION SKILLS If all my possessions were taken from me with one exception, I would hope to keep my power of communication for by it I would regain all the rest. Woody Allen WHAT IS COMMUNICATION Communication is the method by which people share their ideas, information, opinions and feelings. People sharing ideas, information, opinions and feelings may contribute to the operations of teams and the work of individuals. Communication is a two-way activity between two or more people. There are various modes of communication, some of which are used more commonly in some workplaces than others. Transfer of information and knowledge from source to receiver. Its the process by which the sender/ source reaches the receiver/ destination with thoughts, ideas, feelings, facts values. Successful communication is said to be accomplished when the receiver not only receives the message but also accept, interpret and use it in the manner intended by the source Communication is the art of transmitting information, ideas and attitudes from one person to another. Communication is the process of meaningful interaction among human beings. ITS ESSENCES: PERSONAL PROCESS OCCURS BETWEEN PEOPLE INVOLVES CHANGE IN BEHAVIOUR MEANS TO INFLUENCE OTHERS EXPRESSION OF THOUGHTS AND EMOTIONS THROUGH WORDS AND ACTIONS. TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE. IT IS A SOCIAL AND EMOTIONAL PROCESS Communication is the most important way of expressing any feeling towards any person or thing. There are various forms of verbal and non verbal communication. Human evolved in life through communicating his thinking and understanding others point of view. Communication help people relate, interact, understand, believe and get connected to others. Globalization is also a result of communication. Communication is required everywhere, be it business, personal life, entertainment or for knowledge. Communication can be a one way or a two way process, depending on the way people react. For instance, some times while a teacher is trying to interact with the students, students dont respond, therefore, although it was to be a two way communication it has became a one way communication process. Communication as already talked about helps in gaining knowledge, interacting with other communities, and provides entertainment. The various forms of entertainment through communication are: novels, newspapers, bulletins, online interactions, watching TV, talk shows, etc. According to me the best way of communication is reading, this helps you gain knowledge, helps you invest your time with yourself and is also a means of entertainment. If a person wants to gain knowledge then he can approach to some biographies, or newspapers or magazines. This will help the person know the world around him in a better manner. For some more people who want both can go for fiction or again biographies as in a biography you try to live the life of another person which will for sure provide you the insight and entertain you for time being. In recent days I was reading a few short stories of Manto  [1]  , who has written them in order to give his point of view and his experiences at the time of Indo-Pakistan partition. His stories informed me a lot about the kind of people living in India, their mindset and their liking and disliking. I was to some extend able to relate to all those stories. One of the most terrific story was The Assignment it is a story about a Muslim boy who comes to a Hindu family to give them a pack of sweets as his father has asked him to do so on the eve of some Hindu festival. The Hindu family is very afraid of the man but finally allows him in. the boy give the pack of sweets to them and goes away, and after him comes a huge crowd which burn this family to a crisp. There was another short story about the people in army, at the point of partition they were asked to go to the country according to their religions, some did but others did not. In this chaos were two real brothers one remained in India and the other went to Pakistan. After a few years a war broke between the two countries and both these brothers were standing in front of each other, giving the order for the battle. One of the brother died on the spot, and the other dig his grave, there it self and carried on with his work. These kinds of stories help you understand what the scenario of the people was at that point in time. According to me, reading helps one gain imaginations power and it is a self depended thing, for watching TV its a must that some good thing is coming on it, and you do need electricity. Communication is the articulation of sending a message through different media, whether it be verbal or nonverbal, so long as a being transmits a thought provoking idea, gesture, action, etc. Communication is a learned skill. Most babies are born with the physical ability to make sounds, but must learn to speak and communicate effectively. Speaking, listening, and our ability to understand verbal and nonverbal meanings are skills we develop in various ways. We learn basic communication skills by observing other people and modeling our behaviors based on what we see. We also are taught some communication skills directly through education, and by practicing those skills and having them evaluate COMMUNICATION OCCURS BETWEEN HUMANS THROUGH: SPEECH Evolution of the brain differentiated humans from animals, as among other things it allowed humans to master a very efficient form of communication speech. SYMBOLS The imperfection of speech, which nonetheless allowed easier dissemination of ideas and stimulated inventions, eventually resulted in the creation of new forms of communications, improving both the range at which people could communicate and the longevity of the information. All of those inventions were based on the key concept of the symbol: a conventional representation of a concept. CAVE PAINTINGS The oldest known symbols created with the purpose of communication through time are the cave paintings, a form of rock art, dating to the Upper Paleolithic. Just as the small child first learns to draw before it masters more complex forms of communication, so homo sapiens first attempts at passing information through time took the form of paintings. PICTOGRAMS A pictogram (pictograph) is a symbol representing a concept, object, activity, place or event by illustration. Pictography is a form of proto-writing whereby ideas are transmitted through drawing. IDEOGRAMS Pictograms, in turn, evolved into ideograms, graphical symbols that represent an idea. Their ancestors, the pictograms, could represent only something resembling their form: therefore a pictogram of a circle could represent a sun, but not concepts like heat, light, day or Great God of the Sun. Ideograms, on the other hand, could convey more abstract concepts, so that for example an ideogram of two sticks can mean not only legs but also a verb to walk. WRITING The oldest-known forms of writing were primarily logographic in nature, based on pictographic and ideographic elements. Most writing systems can be broadly divided into three categories: logographic, syllabic and alphabetic (or segmental); however, all three may be found in any given writing system in varying proportions, often making it difficult to categorise a system uniquely. Communication can often be improved by identifying the appropriate media. Written, verbal or electronic methods, while impersonal, are fast and can be effective. Meetings, interviews and video conferencing require personal, face to face communication and thus interpersonal skills. Telephone and public address systems should be used only where personal communication methods are difficult. Written communication is very often the most suitable and clearest means of communication and can take many forms: memoranda; occasional or annual reports (fundamental in communicating accounting information); forms; notices; house journals and other forms of standard documentation such as rules and procedures, manuals and job descriptions. Visual communication is a powerful communication media and is often overlooked. Charts, slides, videos or films provide an immediate and clear message. Electronic means of communication are increasingly becoming more relevant. Document imaging, telex, fax, the Internet and e-mail are instantaneous and provide clear and fast communication possibilities. The type of communication and the medium used will depend to a greater or lesser extent on organizational structure. This will in turn be a function of the product or service and its environment. There are many forms of communication within an organization, formal and informal. Generally, in formal organizations information flows through quite clear channels and in defined directions. Traditionally, the direction of the three main information flows is downward, upward and lateral. CONCLUSION Good communication is as stimulating as black coffee, and just as hard to sleep after. The colossal misunderstanding of our times is the assumption that insight will work with people who are unmotivated to change. Communication does not depend on syntax, or eloquence, or rhetoric, or articulation; but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choicest words lose their power when they are used to overpower. Attitudes are the real figures of speech. Some proverbs When people talk, listen completely. Most people never listen The problem with communication is the illusion that is has been accomplished. The right to be heard does not automatically include the right to be taken seriously. Communication works for those who work at it. John Powell

Discuss the relationship between characterization and the audience’s response in Shakespeare’s play “A Midsummer Night’s Dream”

The relationship between characterisation and the audience’s response in Shakespeare’s play â€Å"A Midsummer Night’s Dream† is evident throughout the whole play. There is a main emphasis on dramatic irony, juxtaposition, the confusion between the characters, the characters talking directly to the audience and having a play with in a play. Shakespeare relies heavily on dramatic irony throughout his play. Dramatic irony is a technique that is used to help maintain the audience’s interest in the play and the confusion between characters. It is a way of getting the audience involved as they know more than the characters themselves. An example of this is evident in Act 3, scene 1, when Bottom’s head is transformed into that of an ass’s. Bottom has no idea about what happened but the audience and the other characters are aware of this. The other characters run away in fear when they see Bottom, Bottom is annoyed and the audience laugh. There are many characters in ‘A midsummer Night’s Dream’ but there are three main groups; the Athenian Court, the mechanicals and the fairies. Shakespeare is using the technique of juxtaposition. In the court the language is in verse. It is formal and stately. â€Å"Now fair Hippolyta, our nuptial hour draws on a pace. † The audience see the formality of the court. The lovers speak in poetry but it is not as formal. It is emotional â€Å"Call me fair? That fair again unsay. † This shows that all the characters are sophisticated and civilised. The Mechanicals speak in prose. There by identifying themselves to the audiences as rude labourers and so contrasting them with the world of the court and lovers. It is also a form of crude comedy. It is clear from the start that Bottom is boorish, pushy and he seeks to lead the group. This is shown in act 1, scene 2 â€Å" first good Peter Quince, say what the play treats on, then read the names of the actors, and so grow a point. †. Puck talks directly to the audience. He speaks in verse â€Å"If we shadows have offended, think of this and all is mended†. Although Puck is not the main character Shakespeare uses him to link the fairy world to the real world. The audience also like Puck which makes them listen more intently to the play. It would be fair to say that without Puck this play would not succeed. Bottom also talks directly to the audience when is head becomes that of an ass’. The audience become an integral part of the play and they know what bottom is thinking. One technique that Shakespeare uses to break up the play is the use of a play within a play; this is most obvious when the mechanicals perform ‘Pyramus and Thisbe’. This is done to maintain the audiences’ interest. It also provides comic relief. Overall, ‘A Midsummer Night’s Dream’ is a telling and very intriguing play that includes the audience and provides comic relief.

Diversity in the Workplace and Implications Essay

Diversity in the Workplace: Implication for Human Resource Development – Paper Week 3 A brief description of the event and the work environment the discrimination occurred (Omit identifying demographic information and use fictitious names as needed). True event: When I was a younger man back in 1973 or 74, I was out in (Royal Oak) near the (Detroit Zoo). I cannot remember the reason I went out there more than likely just joy riding, I use to do a lot of that when I was younger since the age of 18, and mostly I have driven new cars all my adult life. I saw a sign for a delicatessen that offered corn beef sandwiches among others; so I stopped, and went in to buy a sandwich. When I entered there were people already in line placing and receiving their orders and more people came in after me; you did not need to have a number for your turn to place an order. The order taker or waitress a (white female), was doing a good job of calling the correct person for their orders until my tu rn was up. When my turn came the order taker asked someone for their order that I felt entered after I did, but I saw not sure. Anyway after this person made their order (MY turn), wrong; she asked someone else could she help them, but what she did not know was that me and this person had short small talk while waiting our turn. Instead of stepping up to place an order, this person said; I think gentlemen is suppose next, the order taker said (oh sorry), and asked me (what do you want)! I looked at her and said not a thing from this place, and turned and walked out. As I left I could hear a few people telling her about manners and he was just another customer regardless. Oh did I mention that I was the only person of color in the delicatessen. I was not embarrassed, but angry as a (**********). Federal and state legislation that supports fair workplace practices: The Department of Labor (DOL), enforces more than 180 federal laws. These mandates and regulations that implement them covers workplace activities for 10 million employers and 125 million  workers. The following is a brief description of (DOL’s) statutes which are most applicable to businesses, job seekers, workers, retirees, contractors and grantees. This brief summary of major labor laws and not to offer a detailed explanation. For authoritative information and references to fuller descriptions on these laws, you should consult the statutes and regulations themselves. (Employment Laws Assistance) provides a list of U.S. Department of Labor laws and regulations with links. The DOL compliance assistance Web site offers complete information about how to comply with federal employment laws. Rulemaking and regulations provide brief descriptions of links to various sources of information on DOL’s rulemaking activities and regulations. The Fair Labor Standards Act (FLSA) describes standards for wages and overtime pay that affect private an d public employment. This act is administered by the Wage and Hour Division. It requires employers to pay covered employees who are not otherwise exempt, the federal minimum wage and overtime pay of one-and-one-half-times the regular rate of pay. For nonagricultural operations, it cuts the hours that children under age 16 can work and forbids the employment of children under age 18 in jobs deemed too dangerous. For agricultural operations, the law prohibits the employment of children under age 16 during school hours and in certain jobs deemed too dangerous. The Wage and Hour Division also enforces labor standards provisions of the Immigration and Nationality Act (INA) that apply to aliens authorized to work in the U.S. under certain nonimmigrant visa programs (H-1B, H-1B1, H-1C, H2A). (Labor, U. D. (2015). The responsibilities of human resource managers and their implications concerning race, culture, age, gender, sexual orientation, spiritual or religious beliefs, and disabilities: The (Human Resource M anager) must have the ability to meet the needs of the changes within an organization. Organizations are becoming more successful, adaptable, and resilient, can quickly change directions, and customer centered. In this environment, the human resource professional must learn how to manage organizing, leadership and controlling of human resources, and have knowledge of emerging trends in ways of training and employee development. Dimensions of workplace diversity includes age, ethnicity, ancestry, gender, physical abilities, qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, religious beliefs, parental status, and work  experience. (Chan Dr., A. (2015). How risk management strategies support equity within the workplace: Diversity and equality in the workplace is more than a business. It is imperative for a good solution to decades of race, gender, age, religious and sexual orientation discrimination. Having diversity that respect people from different backgrounds helps businesses produce a better product, makes new markets, and work with larger list of customers. Promoting principles means adopting diversity in all practice approaches. This means that diversity must be considered at each level, and in each policy from the management approach, hiring, and promoting, to new business development. (Ogunjimi, A. (1999-2015). Why issues of diversity within the workplace are paramount for human service workers and for management of human service organizations: Discussing the issues of the advantages and disadvantages of workplace diversity is not only difficult, but sometimes could be a situation in the workplace that is wished to go away rather than address the issue. There are times when discussing topics that include diversity and cultural differences lead to debating issues concerning stereotypes, generalizations, unfair workloads, and presumptions about particular cultures, religio ns, races and other issues of a diverse group of people. Broaching the subject of diversity can become an issue; however must issues can be done with candor, sensitivity, honesty and respect boundaries set for the discussion, this challenge can be easily resolved. You may need an experienced coach or human resources leader to facilitate the discussion, or may even require the services of a diversity expert. (Mayhew, R. (2015). How this experience or observation may influence issues of diversity within your dream organization for Week Five’s Learning Team Presentation: Issues of diversity and my experience or observation within our dream organization for Week Five’s Learning Team Presentation is mind boggling. First of all the diversity within the team and dealing with issues is stressful, but it has made me more determined to do the best I can to help our team by doing my part. I also feel that (Week Five’s Learning Team Presentation) for team B, will go smoothly. How this would apply to the development and management aspects of human resources: Human resource management incorporates everyone and everything that concerns the organization, and someone with a degree in human services can work as a manager in a personnel department. Human resources and development are more  specific. It focus is on improvement of personnel through training, selection, and other methods. The goals of human resource development personnel are worthwhile for improving organizational productivity. The goals of human resource management are more general and sometimes unclear. However, many employers are impressed if you have any type of management degree, especially if you want a higher level or higher paying job. (LAawMedMBA, L. (2009). References Chan Dr., A. (2015). The Challenges of Human Resource Management. Retrieved from http://www.zeromillion.com LAawMedMBA, L. (2009). What is the difference between human resource Development and human resource management. Retrieved from http://answers.yahoo.com Labor, U. D. (2015). Summary of the Major Laws of the Department of Labor. Retrieved from http://www.dol.gov Mayhew, R. (2015). Major Issues to Consider for Workplace Diversity. Retrieved from http://smallbusiness.chron.com Ogunjimi, A. (1999-2015). Strategies Promoting Equality & Diversity in the Workplace. Retrieved from http://www.ehow.com

Impact Of Enlightenment Ideas On The French Revolution

How Enlightenment Ideas Impacted the French Revolution? Towards the end of the 18th century, almost all of Europe had gone through a period called the Enlightenment. Enlightenment thinkers, and philosophers, promoted reason and human freedom over tradition and religion. France had one of the bloodiest Enlightenment periods in history because they used the ideas of John Lockes Natural Rights, Jean-Jacques Rousseau’s Social Contract, and Voltaire (Franà §ois-Marie Arouet) teaching of Freedom of Speech and morphed it into the French Revolution. In 1762, a Francophone Genevan philosopher and writer, Jean-Jacques Rousseau, wrote a book called, â€Å"Social Contract†. In his book, he wrote about an official agreement signed by the leader†¦show more content†¦In 1759, Franà §ois-Marie Arouet (Voltaire), a political satirist and French writer, wrote a book called, â€Å"Candide† which inspired the Storming of the Bastille. The Storming of the Bastille occurr ed in Bastille, Paris, France, on 14 July 1789. The fortress, armory, and prison known as the Bastille, symbolized King Louis XIV failed to rule over its people that also held political prisoners. The Candide by Voltaire explained the idea of freedom of speech in a love story, explaining it through his characters Candide and Cunà ©gonde: â€Å"I may not agree with what you say, but I will defend to the death your right to say it† (Document 6). This represents the Storming of the Bastille because when the French citizens formed a mod and went searching for Gunpowder and stormed the Bastille, around 100 people died but still defended their purpose of the French Government. They used Voltaires line by, â€Å"I will defend to the death your right to say it,† and applied it to their life to rebel against the government of France. In 1689, John Locke, an English philosopher, and physician wrote a book called, â€Å"The Two Treatises of Government† inspired many count ries to go through a period of Enlightenment with his idea of Natural Rights. Natural Rights helped cause the French Revolution by drafting a document called, The Declaration of the Rights of Man and of theShow MoreRelatedTo What Extent Was The Enlightenment The Main Driving Force Behind The American And French Revolutions?1479 Words   |  6 Pagesfocuses on the causes of Atlantic Revolutions and will explore the question: To what extent was the Enlightenment the main driving force behind the American and French Revolutions? 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